| Testimonials |
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| Customer Services |
| "On Monday 28th November I had cause to telephone your company to report a water filter that was replaced last January and had developed a fault.
How nice it was in this modern age to talk to somebody when the telephone was answered, which I add, was very prompt. The lady was very efficient and her voice so clear. All three lines were engaged so she offered to ring me back (most unusual) but within seconds a line became clear and I spoke to a gentleman who took my name and address details and informed me that as soon as these were verified a replacement would be sent and should arrive on Wednesday 30th November- that is what I call service!
On a previous occasion I required some tubing for the filter that had been moved in the process of fitting a new kitchen. This request was dealt with by the lady answering the telephone and was delivered within two days free of charge.
Once again may I congratulate you on the manner in which you treat your customers.
D.W. Harniman. Swafham. Norfolk
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| Customer Services |
| "Thanks so much for your kind reply. You have been very helpful, it's good to speak with people who go the extra bit to give good service.
Regards
Kris Inglis
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| Customer Services |
| "Many thanks for connector that arrived today. Your response and quick delivery greatly appreciated; a shining example of good service.
regards, Malcolm
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